This was a team project. We conducted a usability evaluation of an industrial infrastructure security command and control interface. Two evaluation approaches were chosen to provide the maximum amount of constructive feedback for the designers. The first was a heuristic inspection conducted by two of the team members. The second was a usability evaluation conducted by a third team member using conventional task performance to assess usability, as well as a questionnaire to rate participant satisfaction with the interface design.
The tested software product has an operational concept to provide a security surveillance situational awareness interface for a large industrial site. The system includes a wide array of sensors, cameras, and devices to provide full support for a command center. For the study, we used a beta version of the software that excluded any hardware sensors.
Course: Methods in Human-Computer Interaction