This report describes the purpose, objectives, and methodology of a usability test of Google Translate. Participant profiles and details of test procedures and tasks are included. Task performance and survey data are presented and discussed, and recommendations for improvement are proposed and rated for severity. Copies of the test script and participant satisfaction questionnaire are included in the appendices.
The project requirement was to plan, create, and run a usability test of three users based on a product or service of my choice and approved by the instructor. In addition to the usability test, the project needed to include details about the issues and their severity, as well as recommended improvements.
Course: Usability and User Experience