Projects

This was my undergrad technical communication capstone project. Since I had an interest in both user experience and persuasive technology, I proposed writing a white paper explaining the methodology behind some of the techniques that could be used to enable website owners and administrators to establish credibility, build trust, and influence user behavior. The paper would also introduce a specific type of consulting service, which would be a comprehensive heuristic evaluation designed to analyze a website's user experience and determine how that site might best meet its persuasive goals. The result was The Persuasive User Experience: Design and content strategies that establish ...

This report describes the purpose, objectives, and methodology of a usability test of Google Translate. Participant profiles and details of test procedures and tasks are included. Task performance and survey data are presented and discussed, and recommendations for improvement are proposed and rated for severity. Copies of the test script and participant satisfaction questionnaire are included in the appendices. The project requirement was to plan, create, and run a usability test of three users based on a product or service of my choice and approved by the instructor. In addition to the usability test, the project needed to include details ...

This was a team project. We conducted a usability evaluation of an industrial infrastructure security command and control interface. Two evaluation approaches were chosen to provide the maximum amount of constructive feedback for the designers. The first was a heuristic inspection conducted by two of the team members. The second was a usability evaluation conducted by a third team member using conventional task performance to assess usability, as well as a questionnaire to rate participant satisfaction with the interface design. The tested software product has an operational concept to provide a security surveillance situational awareness interface for a large industrial site ...

This presentation summarizes the results of a content inventory, audit, and analysis of an educational website that offers instructional content for people interested in learning the Spanish language. The site offers free instructional content for beginners. For intermediate and advanced learners, the site offers a premium monthly subscription membership or a complete conversational Spanish course. I selected this site for the project because: I was already familiar with the site’s content and structure; the modular structure of the site’s content simplified selecting a manageable subsection of the site that fit the scope of the project, and; the site offered a good ...

PKyoU is a dietary management, analytics, and educational web application for adults with phenylketonuria (PKU). The application allows users to track and monitor their nutritional intake, and check the suitability of specific food items for the PKU diet. It also includes an educational component that allows users to increase their nutritional awareness through gamified learning. The goal of this project was to design some type of assistive solution that helps enable independent living for persons with chronic illness, cognitive disabilities, or language barriers. The goal was to design a solution that is both desirable and usable, and that also considers ...

The goal of the project was to design an educational play experience intended to mediate social interactions between autism spectrum disorder (ASD) children and neurotypical children ages 6 to 12 years. Additionally, the project was meant to focus on the critical social and language skills needed by the target group, while not being branded as an “autism” product. Overall, the designed experience was supposed to be fun, interesting, and beneficial for both ASD children and their neurotypical peers. I decided that a browser-based game would be appropriate, since research indicates that computing applications have been successfully used to teach specific ...